Privacy Policy

Effective Date: 27/11/2024

STOP POINT TECHNOLOGY AND TRADING ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including through our use of the WhatsApp Business/Cloud API for communication. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other details you provide when contacting us.
• Message Data: Content of messages sent through WhatsApp, metadata (such as timestamps), and attachments (if applicable).
• Usage Data: Information about how you interact with our services, including technical information like IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide customer support and respond to inquiries via WhatsApp.
• To improve our services and personalize your experience.
• To send notifications, updates, and promotional offers (only with your consent).
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell your personal information. However, we may share your information:

• With WhatsApp (a Meta company) to facilitate communication via their platform.
• With third-party service providers who assist us in providing services (e.g., IT support or cloud storage providers).
• When required by law, regulation, or legal processes.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure storage, and access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Message data sent through WhatsApp may be retained for audit and service improvement purposes.

6. Your Rights

Under Qatar's PDPPL and other applicable laws, you have the following rights:

• To access your personal data and request corrections.
• To request the deletion of your personal data, subject to legal obligations.
• To withdraw consent where data processing is based on your consent.

To exercise these rights, please contact us at info@stoppoint.net.

7. International Data Transfers

If your data is transferred outside Qatar, we ensure that it is adequately protected in accordance with applicable privacy laws.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should review their privacy policies.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

STOP POINT TECHNOLOGY AND TRADING
Al rayyan. Qatar
PO Box 0000
Doha Qatar
Email: info@stoppoint.net
Phone: +974 77262602